Acuigen's Cookie Policy

Last updated: 05 January 2024

1. Introduction
   1. This policy describes the use of Cookies used on www.customserve.com managed and operated by Acuigen Ltd.
2. Use of Cookies
   1. To benefit from the full functionality of our websites, your computer, tablet or mobile device will need to accept cookies that our site uses. By using our website, you agree that we can place the cookies described below on your device. If you choose not to accept our cookies, some of the features of our site may not work as well as we intend.
   2. Cookies are small text files stored on your device when you load certain web pages. Each browser is different, so check the 'Help' menu of your particular browser (or your mobile phone's handset manual) to learn how to change your cookie preferences. You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.com.
   3. The following is a list of the Cookies we use and their purpose:
      

      Cookie Name	Purpose
      CookieControl	This cookie is used by the CustomServe.com site and allows us to manage the acceptance of cookie use on our site.
      ASP.NET_SessionID	This cookie is essential for the CustomServe.com site and our Survey and Registration forms to operate. This cookie is deleted when you close your browser.

   4. If you would prefer to block or delete cookies from our website this can be done using your browser. All browsers are different in the way this is achieved however advice can be found in the browser’s help system or for mobile devices refer to the user manual.
3. Questions or Comments
   1. If you require further information about our Cookies please contact the Acuigen Data Protection Officer.
      

      	Acuigen
      Data Protection Officer	Tracy Bartlett
      Address for mail	Data Protection Officer Acuigen Ltd Cranfield Innovation Centre University Way Cranfield Beds MK43 0BT
      Email	data.protection@acuigen.com
      Phone	01234 759800
      Websites	www.acuigen.com www.customserve.com